TipsForTickets: Suggest a voluntary contribution when closing a ticket
Presented in its current version, 1.0.0. The technician marks a ticket as eligible; when it is closed, an email is sent to the customer inviting them to support the team that resolved their issue, with a link to the donation page. Message templates are provided in eight languages and can be customized; emails can be sent manually from the ticket details page. Dolibarr 11 and later.